Customer Support

This area of our web site will be an evolving library of help & support documents, videos, images and PDFs for you to use.

We hope you find this information of benefit. If you have any suggestions for information that may help you and others please email

Customer Returns 

Click here to visit our returns page - 

Returns Information - Click HERE for full details on our returns policy. 


Commercial Public Address Solutions

 Domestic and Commercial AV Solutions

 Musical Instruments and Accessories

 Consumer Electronics

 Professional Lighting & Sound Solutions


Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge on a one-for-one, like-for-like basis. Waste batteries including rechargeable batteries are taken back free of charge. You are not obliged to make any purchase when returning old batteries. Each local authority must also accept household WEEE and small batteries free of charge at its recycling facilities. All WEEE and waste batteries must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods and batteries.”